Long Term Care Ombudsman
Long Term Care Ombudsman
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About this organization
Mission
As Mandated By The Federal Older Americans Act And Ohio Law, The Mission Of Long Term Care Ombudsman Program Is To Seek The Resolution Of Problems And Advocate For The Rights Of The Home Care Consumers And Residents Of Long- Term Care Facilities With The Goal Of Enhancing Quality Of Life And Care Of Consumers. The Ombudsman Program Advocates For People Receiving Home Care, Assisted Living, And Nursing Home Care. We Do That By Working To Resolve Complaints About Services, Helping People Select A Provider, And Providing Information About Benefits And Consumer Rights.
About
OMBUDSMAN SERVICES: LONG TERM CARE OMBUDSMAN (LTCO) INVESTIGATES AND ATTEMPTS TO RESOLVE COMPLAINTS AND CONCERNS RELATED TO LONG TERM CARE SERVICES, INFORMS AND CONNECTS PEOPLE TO INSTITUTIONAL AND COMMUNITY-BASED LONG TERM CARE SERVICES, AND ADVOCATES FOR BETTER QUALITY LONG TERM CARE. CONFIDENTIAL INVESTIGATIONS ARE HANDLED BY CERTIFIED STAFF AND VOLUNTEER OMBUDSMEN AND ARE DETERMINED BY THE CONSUMER'S NEEDS AND INTERESTS. OMBUDSMEN UTILIZE NEGOTIATION, MEDIATION, EDUCATION, AND ADVOCACY TO ATTEMPT TO RESOLVE THE CONCERN. LTCO WORKS CLOSELY WITH LONG TERM CARE PROVIDERS TO INFORM, EDUCATE, AND ENCOURAGE THE DELIVERY OF HIGH QUALITY CARE THAT MEETS THEIR CONSUMER'S NEEDS AND WISHES, AND PARTICIPATES IN ADVOCACY EFFORTS TO PROMOTE A BETTER QUALITY OF SERVICE AND QUALITY OF LIFE FOR PEOPLE RECEIVING LONG TERM CARE SERVICES. WE BELIEVE THAT BY HELPING ONE PERSON AT A TIME UNDERSTAND AND EXERCISE HIS OR HER RIGHTS, ALL PEOPLE IN LONG TERM CARE WILL BENEFIT.
Interesting data from their 2019 990 filing
The non-profit's aim, as indicated in the filing, is “As mandated by the federal older americans act and ohio law, the mission of long term care ombudsman program is to seek the resolution of problems and advocate for the rights of the home care consumers and residents of long- term care facilities with the goal of enhancing quality of life and care of consumers. the ombudsman program advocates for people receiving home care, assisted living, and nursing home care. we do that by working to resolve complaints about services, helping people select a provider, and providing information about benefits and consumer rights.”.
When referring to its functions, they were specified as: “As mandated by the federal older americans act and ohio law, the mission of long term care ombudsman program is to seek the resolution of problems and advocate for the rights of the home care consumers and residents of long- term care facilities with the goal of enhancing quality of life and care of consumers. the ombudsman program advocates for people receiving home care, assisted living, and nursing home care. we do that by working to resolve complaints about services, helping people select a provider, and providing information about benefits and consumer rights.”.
- The non-profit has reported their operating state as OH, as required by law.
- As stated in the filing, the non-profit's address in 2019 was 2800 EUCLID AVE, CLEVELAND, OH, 44115.
- The non-profit's form reports a total of 13 employees as of 2019.
- Does not operate a hospital.
- Does not operate a school.
- Does not collect art.
- Does not provide credit counseling.
- Does not have foreign activities.
- Is not a donor-advised fund.
- Is not a private foundation.
- Expenses are greater than $1,000,000.
- Revenue is between $500,000 and $1,000,000+.
- Revenue less expenses is -$8,598.
- The CEO's salary policy within the organization is established through a review process by an impartial entity.
- The organization has a written policy that describes how long it will retain documents.
- The organization has 11 independent voting members.
- The organization was formed in 1979.
- The organization has a written policy that addresses conflicts of interest.
- The organization is required to file Schedule B.
- The organization is required to file Schedule O.
- The organization pays $637,917 in salary, compensation, and benefits to its employees.
- The organization pays $16,149 in fundraising expenses.
- The organization provides Form 990 to its governing body.
- The organization has minutes of its meetings.
- The organization has a written whistleblower policy.
- The organization's financial statements were reviewed by an accountant.