New Creation Counseling Center Inc.
New Creation Counseling Center Inc.
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About this organization
Revenue
$1,945,213
Expenses
$1,895,988
Mission
TO PROVIDE CHRISTIAN COUNSELING REGARDLESS OF THE CLIENTS ABILITY TO PAY.
About
NEW CREATION COUNSELING CENTER OUTCOMES FOR 2018 SUMMARY OF AGENCY OUTCOMES "NEW CREATION COUNSELING CENTER COUNSELORS PROVIDED 13,674 CLINICAL COUNSELING SESSIONS TO 3046 CLIENTS IN FY 2018. INCLUDED IN THOSE NUMBERS ARE THE 1845 PSYCHIATRIC EVALUATIONS. "OFFICE STAFF CONTINUED TO FOCUS ON COLLECTIBLES DURING 2018. THIS WAS ESPECIALLY IMPORTANT DUE TO THE MEDICAID RE-DESIGN OF 2018. WITH THE RE- DESIGN, SOME SERVICES ARE COMPENSATED AT A LOWER RATE, ESPECIALLY FOR PSYCHIATRIC SERVICES. NEW CREATION INSTITUTED NEW FINANCIAL CONTRACTS WITH CLIENTS WITH A MINIMUM CHARGE OF 45 IN PSYCHIATRY AND STRICTER COLLECTION POLICIES. PSYCHIATRY CONTINUES TO BE AFFORDABLE FOR CLIENTS. "THE CENTER CONTINUED CONCENTRATION ON CHILDREN AND ADOLESCENT SERVICES. NEW STRATEGIES WERE PUT IN PLACE TO SUPERVISE INTERNS WHO WANT TO WORK WITH CHILDREN AS A COUNSELOR RECRUITMENT STRATEGY. "CONTINUED SERVICES TO FAIRHAVEN CHURCH, OPERATING WITH THREE TO FOUR COUNSELORS PER WEEK AND THREE TO FOUR DAYS A WEEK. EAST DAYTON CONTINUED OPERATIONS BUT DECREASED TO ONE DAY A WEEK, PER CONTRACTOR AVAILABILITY. A PIQUA SITE WAS ESTABLISHED IN JUNE 2018 IN COOPERATION WITH PIQUA COMPASSIONATE NETWORK. THIS HAS BEEN VERY SUCCESSFUL. "WE CONTINUED SERVICES AT UPPER VALLEY CAREER CENTER, TWO DAYS A WEEK. AN ADDITIONAL SITE FOR SCHOOL SERVICES BEGAN AT MIAMI EAST SCHOOLS, SERVING ALL GRADE LEVELS, ONE DAY A WEEK. "RECEIVED GRANTS FROM: THE LUNDGARD FOUNDATION AND A GIFT FROM GREENE STREET UNITED METHODIST CHURCH FOR THE ESTABLISHMENT OF THE PIQUA OFFICE, THE MIAMI COUNTY FOUNDATION FOR SERVICES AT MIAMI EAST AND THE GINGHAMSBURG MIRACLE OFFERING FOR INCREASED ADMINISTRATIVE SUPPORT FOR OFF-SITE FACILITIES. "RECEIVED RENEWAL GRANTS FROM TROY, TIPP CITY AND SHELBY COUNTY UNITED WAYS, AS WELL AS THE TITLE XX CONTRACT WITH MIAMI COUNTY JOB & FAMILY SERVICES. ALL THE GRANTS WERE TO SUPPORT OUR WORK IN PROVIDING CARE TO MEDICALLY INDIGENT POPULATIONS. "HOSTED THREE MASTER'S LEVEL COUNSELING INTERNS, ONE EACH FROM WRIGHT STATE UNIVERSITY, UNIVERSITY OF DAYTON, AND METHODIST THEOLOGICAL SCHOOL IN COLUMBUS. HOSTED THREE BACHELOR LEVEL INTERNS INCLUDING NON-PROFIT ORGANIZATIONAL LEADERSHIP STUDENT FROM WRIGHT STATE UNIVERSITY, SOCIAL WORK STUDENT FROM INDIANA WESLEYAN AND PSYCHOLOGY STUDENT FROM LIBERTY UNIVERSITY. WE ALSO HAVE TWO INTERNS FROM MIAMI VALLEY CAREER TECHNOLOGY CENTER MEDICAL OFFICE PROGRAM WORKING IN OUR BUSINESS OFFICE. "HOSTED TWO NURSE PRACTITIONER STUDENTS FROM WRIGHT STATE UNIVERSITY IN OUR PSYCHIATRY DEPT. "PROVIDED CONTINUING EDUCATION TO THE COMMUNITY INCLUDING HEALING OUR CORE ISSUES: ASSESSMENT AND TREATMENT OF DEVELOPMENTAL TRAUMA, RECOGNIZING AND COPING WITH ADULT ADHD, COUPLES COUNSELING TECHNIQUES, STRATEGIES AND OTHER CONSIDERATIONS. "HOSTED INTERNAL CONTINUING EDUCATION IN A LUNCH AND LEARN FORMAT INCLUDING TOPICS OF SUICIDE, WORKING WITH OLDER ADULTS, COUPLES COUNSELING TECHNIQUES, MICROAGGRESSION, AND INTERVENTIONS WITH CHILDREN. PERFORMANCE INDICATORS 2018 RESULTS: BUDGET VARIANCE -PERFORMANCE TARGET: 5% VARIANCE -RESULTS: OBUDGET FOR 2018 WAS 1,003,000 OREVENUE FOR 2018 WAS 999,083.26 (.39% LESS THAN BUDGETED AMOUNT) OEXPENSES FOR 2018 WERE 1,015,957.07 (1.2% OVER BUDGETED AMOUNT) OEXPENSES WERE 16,873.81 MORE THAN REVENUE AMOUNT OF MONEY COLLECTED FROM PAYER SOURCES -PERFORMANCE TARGET: INCREASE AMOUNT OF MONEY COLLECTED FROM INSURANCES AND GUARANTORS BY 20% (COMPARED TO PREVIOUS YEAR) -RESULTS: OMONEY COLLECTED FROM INSURANCE AND GUARANTORS IN 2017 WAS 760,826.12 OMONEY COLLECTED FROM INSURANCE AND GUARANTORS IN 2018 WAS 823,102.79 OMONEY COLLECTED FROM INSURANCE AND GUARANTORS INCREASED BY 62,276.67 OR 8.2%. COLLECTION RATE OF ALLOWABLE AMOUNTS -PERFORMANCE TARGET: THE AGENCY WILL COLLECT 93% OF ACTUAL ALLOWABLE AMOUNTS FROM INSURANCE PROVIDERS AND CLIENTS -RESULTS: OVERALL, COLLECTIONS OF ALLOWABLE AMOUNTS IN 2018 WAS 89%. ACCURATE BILLING OF INSURANCE CARRIERS -PERFORMANCE TARGET: THE AGENCY WILL CORRECTLY SET UP CLIENT CASES IN MEDISOFT AND FOLLOW ALL APPLICABLE OFFICE PROCEDURES, SO THAT 95% OF SAMPLED CLAIMS WILL HAVE THE CORRECT PROVIDER INFORMATION -RESULTS: BILLING REVIEWS SHOW THAT PROBLEMS OF THE WRONG PROVIDER TRANSACTIONS BEING LISTED ON THE WRONG CASE HAVE SIGNIFICANTLY IMPROVED. THE AGENCY ALSO CHANGED THE WAY CLAIMS ARE GENERATED, SO THAT CLAIMS GET PROVIDER INFORMATION FROM THE TRANSACTION AND NOT THE CASE. THIS MEANS THAT THE PROVIDER WHO GENERATED A PROCEDURE (TRANSACTION) IN OUR CLINICAL RECORD SYSTEM WILL ALWAYS BE THE SAME PROVIDER WHO IS LISTED ON THE CLAIM THAT REPRESENTS THAT SERVICE. OQ-45.2 SCORES (MAIN SCORE AND THREE SUBSCORES), ADMINISTERED AT INTAKE AND EVERY FOURTH SESSION -PERFORMANCE TARGET: O60% OF CLIENTS STARTING IN CLINICAL RANGE DEMONSTRATE A SIGNIFICANT CHANGE IN OVERALL SCORE BETWEEN TEST ADMINISTRATIONS, INDICATING A SIGNIFICANT CHANGE IN SYMPTOM SEVERITY O30% OF CLIENTS STARTING IN CLINICAL RANGE WILL DEMONSTRATE A DROP IN SCORE TO NON-CLINICAL RANGE -RESULTS: O56.34% OF CLIENTS STARTING IN CLINICAL RANGE DEMONSTRATE A SIGNIFICANT CHANGE IN OVERALL SCORE BETWEEN TEST ADMINISTRATIONS, INDICATING A SIGNIFICANT CHANGE IN SYMPTOM SEVERITY O23.86% OF CLIENTS STARTING IN CLINICAL RANGE WILL DEMONSTRATE A DROP IN SCORE TO NON-CLINICAL RANGE CLINICAL ELEMENTS (CLIENT SELF-REPORT OF MAJOR PROBLEM AREAS RECORDED IN CLIENT CLINICAL CHART, RATED 0-10, 10 BEING THE MOST SEVERE) -PERFORMANCE TARGET: AVERAGE CLIENT RATING OF MAJOR PROBLEM SEVERITY WILL BE 4 OR LOWER AT TIME OF DISCHARGE -RESULTS: OF A SAMPLE OF 43 INTAKE AND OUTCOME SELF-REPORT MEASURES, THE AVERAGE SELF-REPORT RATING AT TIME OF DISCHARGE WAS 2.7 AVERAGE DOLLAR AMOUNT COLLECTED PER UNIT OF SERVICE (I.E. ONE SESSION) -PERFORMANCE TARGET: AVERAGE DOLLAR AMOUNT COLLECTED PER SERVICE UNIT WILL INCREASE 10% FROM PREVIOUS YEAR -RESULTS: AVERAGE DOLLAR AMOUNT COLLECTED PER SESSION IN 2017 (TOTAL REVENUE DIVIDED BY OF SESSIONS) WAS 61.43. AVERAGE DOLLAR COLLECTED PER SESSION IN 2018 WAS 72.95. THIS WAS AN INCREASE OF 18.8%. PERCENTAGE OF PROVIDER SCHEDULES FILLED -PERFORMANCE TARGET: 84% OF PROVIDER SCHEDULES WILL BE FILLED WITH ACTUAL ARRIVED APPOINTMENTS -RESULTS: AS OF THIS WRITING THE AVERAGE ARRIVAL RATE FOR COUNSELORS IS 77%. THIS HAS INCREASED RECENTLY, AND THE TYPICAL OVERALL ARRIVAL RATE IN THE LAST SIX MONTHS HAS BEEN APPROXIMATELY 75%. LENGTH OF TIME BETWEEN DATE CLIENT SCHEDULED A COUNSELING INTAKE APPOINTMENT AND THE DATE OF THE INTAKE APPOINTMENT -PERFORMANCE TARGET: MONTHLY AVERAGE TIME BETWEEN SCHEDULING INTAKE APPOINTMENT AND THE ACTUAL DATE OF APPOINTMENT WILL BE 10 DAYS OR LESS. -RESULTS: AVERAGE WAIT TIME FOR AN INTAKE APPOINTMENT IS 21.6 DAYS. LENGTH OF TIME BETWEEN CLIENT APPOINTMENTS WITH THEIR COUNSELOR -PERFORMANCE TARGET: AVERAGE LENGTH OF TIME BETWEEN THE SUBSEQUENT CLIENT COUNSELING APPOINTMENTS WILL BE 2 WEEKS OR LESS -RESULTS: AVERAGE WAIT TIME BETWEEN APPOINTMENTS FOR COUNSELORS WAS BETWEEN 18 AND 23 DAYS.
Interesting data from their 2020 990 filing
The purpose of the non-profit is listed in the filing as “To provide christian counseling regardless of the clients ability to pay.”.
When discussing its operations, they were characterized as: “To provide christian counseling regardless of the clients ability to pay.”.
- The non-profit's legally reported state of operation is OH.
- The form submitted by the non-profit for 2020 shows a total of 12 employees.
- Does not operate a hospital.
- Does not operate a school.
- Does not collect art.
- Does not provide credit counseling.
- Does not have foreign activities.
- Is not a donor-advised fund.
- Is not a private foundation.
- Expenses are greater than $1,000,000.
- Revenue is greater than $1,000,000.
- Revenue less expenses is $49,225.
- The remuneration plan for the CEO of the organization is based on a review and approval process by a neutral entity.
- The organization has a written policy that describes how long it will retain documents.
- The organization has 9 independent voting members.
- The organization was formed in 1993.
- The organization has a written policy that addresses conflicts of interest.
- The organization is required to file Schedule B.
- The organization is required to file Schedule O.
- The organization pays $391,195 in salary, compensation, and benefits to its employees.
- The organization pays $3,116 in fundraising expenses.
- The organization has minutes of its meetings.
- The organization has a written whistleblower policy.
- The organization's financial statements were reviewed by an accountant.